Privacy Policy
Last updated: February 2026
This policy describes how CallPilot collects and uses information when you use the service. If you do not agree with this policy, do not use the service.
Data we collect
- Account and business details you provide during onboarding.
- Call metadata, transcripts, extracted intake fields, and system logs.
- Operational usage data for reliability, security, and product improvement.
How we use data
- To provide AI-assisted call intake and SMS handoff workflows.
- To monitor safety, prevent abuse, and investigate incidents.
- To improve model prompts, orchestration quality, and system performance.
Data sharing and retention
We use third-party infrastructure providers (for example telephony, model, hosting, and database services) to operate the product. We retain data only as needed for service operation, security, compliance, and legitimate business purposes.
Security
We apply reasonable technical and organizational controls, but no method of transmission or storage is guaranteed to be 100% secure.
Contact
For privacy requests or questions, contact founder@plumberaiagent.com.